We are open and thrilled to see our Royal Resorts family again. On June 13 and June 20, staff gave a warm and very Mexican welcome home to members and guests arriving during the day at The Royal Sands, The Royal Islander, The Royal Haciendas and The Royal Cancun.<\/p>\n
The Royal Sands, The Royal Islander and The Royal Haciendas, June 13<\/b>
\nWearing traditional dress, the Social Activities team were on hand at all three resorts to greet each arriving van with rattles, streamers, Mexican music and dance. Management representatives and employees from the Front Desk, Concierge, Housekeeping, Security, Food & Beverages, the Spa, Media and other departments also joined in the applause as members and guests alighted from their vans and cars and waited as bellboys sprayed their luggage before escorting them into the lobby for a welcome drink and check-in. At 3 p.m. at The Royal Sands and The Royal Islander, the Social Activities team thanked everyone for coming at a welcome cocktail on the pool deck where not even a heavy shower could dampen the happiness of members, guests or their hosts.<\/p>\n
At The Royal Haciendas in the Riviera Maya, staff also welcomed members and guests with our hallmark hospitality, joy and touches of Mexican tradition. Many were wearing sombreros and traditional dress and all greeted guests with the customary Yucatan gesture of the hand placed over the heart. There was music, streamers and clapping and in the lobby several of the housekeepers performed the traditional jarana dance from the Yucatan.
\nMembers and guests received welcome cocktails and cookies with Mexican icing in the lobby and were invited to a flower arch to have their photo taken with staff. The celebrations continued into the evening with the Mexican Fiesta and a mariachi serenade.<\/p>\n
See the June 13 video<\/p>\n