{"id":8611,"date":"2024-11-04T21:23:26","date_gmt":"2024-11-04T21:23:26","guid":{"rendered":"https:\/\/membersarea.royalresorts.com\/News\/?p=8611"},"modified":"2024-11-27T22:34:35","modified_gmt":"2024-11-27T22:34:35","slug":"important-all-inclusive-and-room-charge-policy-changes","status":"publish","type":"post","link":"https:\/\/membersarea.royalresorts.com\/News\/information\/important-all-inclusive-and-room-charge-policy-changes\/","title":{"rendered":"Important all-inclusive and room charge policy changes"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m33ivqzk-fd44a80363ad4aad0fff8d3bbc159b18\">\n#top .av-special-heading.av-m33ivqzk-fd44a80363ad4aad0fff8d3bbc159b18{\npadding-bottom:10px;\ncolor:#002644;\n}\nbody .av-special-heading.av-m33ivqzk-fd44a80363ad4aad0fff8d3bbc159b18 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m33ivqzk-fd44a80363ad4aad0fff8d3bbc159b18 .special-heading-inner-border{\nborder-color:#002644;\n}\n.av-special-heading.av-m33ivqzk-fd44a80363ad4aad0fff8d3bbc159b18 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m33ivqzk-fd44a80363ad4aad0fff8d3bbc159b18 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-0  el_before_av_one_full  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Important all-inclusive and room charge policy changes<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='flex_column av-2uhj03-f8ed94f78ecfae31a0e2ded5f4ec0dd3 av_one_full  avia-builder-el-1  el_after_av_heading  avia-builder-el-last  first flex_column_div  '     ><section  class='av_textblock_section av-m33isypv-d29ab6d3fd226a5e107a7f54cc28110d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span data-contrast=\"auto\">We would like to inform you about some policy changes a\u001fecting inter-resort visits starting November 30, 2024. <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<div style=\"padding-left:15px\"><b><span data-contrast=\"auto\">REFINE All-Inclusive Package at Cancun Resorts<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>Members and Guests with the REFINE package staying at The Royal Sands or The Royal Cancun will be<br \/>\nable to use their all-inclusive package at both Cancun resorts, but The Royal Haciendas will no longer be<br \/>\nincluded. They are welcome to visit The Royal Haciendas, but any food or drink orders must be paid for at<br \/>\nthe end of the meal using a credit or debit card.<\/p>\n<p><strong>REFINE All-Inclusive package at The Royal Haciendas <\/strong><\/p>\n<p>Members and Guests with the REFINE package staying at The Royal Haciendas will be able to use their<br \/>\nall-inclusive package at the resort, but the other resorts will no longer be included. They are welcome to<br \/>\nvisit The Royal Sands or The Royal Cancun, but any food or drink orders must be paid for at the end of the<br \/>\nmeal using a credit or debit card.<\/p>\n<p><strong>All-in Grand Package at Grand Residences <\/strong><\/p>\n<p>Grand Residences guests with the All-in Grand all-inclusive package may now use their package at Grand<br \/>\nResidences dining venues only, including theme nights. Grand Residences guests are welcome to visit The<br \/>\nRoyal Haciendas, The Royal Sands and The Royal Cancun, but any food or drink orders must be paid for at<br \/>\nthe end of the meal using a credit or debit card.<\/p>\n<p><strong>European Plan (room only) stays<\/strong><\/p>\n<p>For Members and Guests staying European Plan (room only), the room-key charge option will only be<br \/>\navailable at the resort where they are staying; it has been eliminated for inter-resort visits. A credit or debit<br \/>\ncard will now be required to pay for meals, drinks and other purchases at our other resorts.<\/p>\n<p><strong>Room Charges<\/strong><\/p>\n<p>The room charge policy has changed for all guests, whether they are staying with an all-inclusive package<br \/>\nor not. Guests may only charge purchases to their room if they are made at the resort where they are<br \/>\nstaying. Purchases made at other resorts must be paid for with a credit or debit card, this includes tips.<\/p>\n<\/div>\n<p>Purchases made at Thomas More Travel or Alea Spa may always be charged to the room, regardless of where<br \/>\nguests are staying.<\/p>\n<p>The food and beverage department will focus on continuing to enhance the dining variety at each of our<br \/>\nresorts in order to offer members and guests the vacation experience that they have come to expect from<br \/>\nRoyal Resorts.<\/p>\n<p><span data-contrast=\"auto\">If you have any questions about these policy changes, please contact the Guest Services Manager or email<br \/>\nMembership Services at\u00a0<a href=\"mailto:info@royalresorts.com\">info@royalresorts.com<\/a>. \u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":8613,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-8611","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-information"],"_links":{"self":[{"href":"https:\/\/membersarea.royalresorts.com\/News\/wp-json\/wp\/v2\/posts\/8611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/membersarea.royalresorts.com\/News\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/membersarea.royalresorts.com\/News\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/membersarea.royalresorts.com\/News\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/membersarea.royalresorts.com\/News\/wp-json\/wp\/v2\/comments?post=8611"}],"version-history":[{"count":3,"href":"https:\/\/membersarea.royalresorts.com\/News\/wp-json\/wp\/v2\/posts\/8611\/revisions"}],"predecessor-version":[{"id":8620,"href":"https:\/\/membersarea.royalresorts.com\/News\/wp-json\/wp\/v2\/posts\/8611\/revisions\/8620"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/membersarea.royalresorts.com\/News\/wp-json\/wp\/v2\/media\/8613"}],"wp:attachment":[{"href":"https:\/\/membersarea.royalresorts.com\/News\/wp-json\/wp\/v2\/media?parent=8611"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/membersarea.royalresorts.com\/News\/wp-json\/wp\/v2\/categories?post=8611"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/membersarea.royalresorts.com\/News\/wp-json\/wp\/v2\/tags?post=8611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}