Convenient services to use during your stay

Here’s a reminder about some of the convenient services you can use during your stay at Royal Resorts.

Laundry valet service

Did you know that the guest laundry offers a convenient laundry valet service to save you time? If you have washing to do but want to go out, request the service. Staff will collect your laundry and return it washed and folded. It will give you more time for the beach or a day exploring the area. You’ll find details and a price list in your room. Just fill out the order form and call ext.167 to request the service.

The laundry valet service is available at all the resorts from Monday to Saturday, collection time from 10 a.m. to 11:30 a.m. for same day delivery between 3:30 p.m. and 5:30 p.m. If you request the service after 11:30, your laundry will be delivered the following day. Available Monday to Saturday 10 a.m. to 5:30 p.m. 10% off for Royal Resorts members. The laundry valet service is not included in the REFINE package.

Kitchen utensils available on request from Housekeeping

If you like cooking in your villa, ask about additional kitchen utensils available on request from Housekeeping. Items include crock pots, cheese graters, kitchen scissors and baking trays (limited availability).

Royal Market online shopping service

Prepare for your trip by using the Royal Market online shopping service to stock up your fridge prior to your Cancun flight. Order snacks, drinks, bread, fruit and breakfast fixings or beer, tortilla chips, guacamole and pico de gallo, among others and Royal Market staff will deliver your purchases the day you arrive. You’ll be tired after your flight, so save yourself a supermarket trip and start enjoying your vacation straight away.

Royal Market also offers a flower and fruit basket order service and scooter and golf bag rentals.

Use the Royal Resorts app

Don’t forget that you can also use the Royal Resorts app during your stay to check the daily activity programs for adults, teens and children, look at restaurant menus, keep tabs on your account and resort purchases and pay the bill at the end of your stay.