A warning about using UBER in Quintana Roo
Royal Resorts Management would like to share this important information about UBER with you.
If you are thinking about using UBER in Cancun, Playa del Carmen or elsewhere in the state of Quintana Roo during your vacation, please be aware that the State Government Transport and Highway department has not recognized UBER as an authorized means of public transport. As a result, the authorities may pull over and tow UBER vehicles because the drivers do not have the official legal permits required to offer transport services.
This means that if you choose to use UBER for any transportation, you run the risk of delays or of being left stranded and not being able to arrive at your destination
In order to avoid the inconvenience and vacation disruption that this would entail, we recommend the use of authorized services listed at the Thomas More Travel desk in your resort or the public transport system if you are planning to move around within the city limits.
If the State Government changes its position on UBER, we will publish an update in Members News.