On your next vacation use the Guudjob App to rate customer service at all the Royal Resorts. Did a Royal Resorts employee make your day with service that exceeded your expectations? Or is something you feel that he/she could improve on? Post your review in real time. Download the Guudjob app from the Apple App […]
The Second Royal Resorts Foundation Race will take place on February 19, 2017 and all our Royal runners are invited to sign up, enjoy the race and help those in need. The Royal Resorts Foundation is partnering with Pro Niños Excepcionales A.C., a Cancun NGO for children with physical, neurological and mental challenges and the […]
The Royal Sands has another delicious dining option for you to try on your next vacation. Now open, Sand Dollar Cevicheria is a seafood bar on the terrace outside Sidelines. The menu features an array of freshly made fish, shrimp, octopus and oyster mushroom ceviches and seafood cocktails, crisp tostadas topped with fish ceviche, octopus, […]
In the mood for a snack at The Royal Haciendas? Be sure to try the new La Rotonda Bar panini and crepe menu. Savory and sweet options available, every night from 5 to 10 p.m., and there’s freshly made sushi too.
You’ve all watched the noisy black birds that boldly strut around the pool area and squabble among themselves as they steal food from plates waiting to be removed from restaurant terraces. Known as great grackles (zanate in Spanish or pich in Maya), these gregarious birds are so abundant that they have become pests in many […]
There are now half basketball courts at The Royal Cancun and The Royal Islander and a multipurpose sports court for basketball, volleyball, soccer and tennis at The Royal Haciendas. Reservations to use the courts must be made at the Sports Desk.
It has come to our notice that some members and guests have recently registered their pets as emotional support or anxiety control animals. We would like to remind you about the pet policy at Royal Resorts. We will not accept pets under any circumstances unless they are medically certified service animals (i.e. guide dogs or […]
Whatever the occasion, you can give a treat to someone special staying at Royal Resorts by purchasing them a gift card. Options include Spa cards so that they can enjoy a facial body wrap or massage, restaurant cards for Hacienda Sisal or Captain’s Cove, a Royal Roast Coffee Co. card and cards that can be […]
Lori Burdeaux, a member at The Royal Sands, was the November winner of the monthly raffle for members attending Marketing events such as the Taco Party or the Welcome Party. All members who go to the social events organized by the Marketing department during their vacation are eligible to participate in a monthly draw. The […]
We have some exciting news to share with you. For the third year running there will be no change in the annual Club Service Fee. The Club Service Fee for 2017 will remain the same for all the resorts; there will be no increases. In 2016, the resort operating budgets were affected by the positive […]