We would like to share several reports from members about suspicious emails and phone calls that they recently received from companies or individuals regarding their Royal Resorts membership. The first case concerns false emails purportedly from the Mexican Procuraduria General de Justicia or Justice Department. These emails, and in some cases phone calls, come from […]
Due to the fact that the wording of The Royal Caribbean membership contract is slightly different from that of other resorts in the Royal Resorts family, some Royal Caribbean members are asking for clarification regarding Residual Rights. Residual Rights will be distributed in accordance with the following definition: “Residual Rights” is the amount of financial proceeds that a Member would receive at […]
We received a report from one of our members about suspicious phone calls received from a company that was calling her regarding her Royal Resorts membership. The calls from this Michigan number, (414) 720-4730, were repetitive and the person on the other end refused to provide her name. It is our policy to alert members […]
On September 19, a strong earthquake hit Mexico City and the states of Puebla, Morelos, Mexico, Oaxaca and Guerrero causing serious damage and loss of life. Our hearts go out to all the people affected by this tragedy and to those who have lost loved ones. They are in our thoughts and prayers. The earthquake […]
Members soon to travel to The Royal Haciendas should be aware of a new municipal tax in the Riviera Maya that comes into effect on October 1, 2017. As part of its work to preserve the extraordinary natural beauty of the area, the Solidaridad Municipal Government will begin charging an Environmental Sanitation Fee to all […]
Our hearts go out to all those who have been caught up in the devastation caused by Hurricane Irma on St. Maarten/St. Martin, St. Barths, Anguilla, Barbuda and other Caribbean islands and for those who continue to be impacted by Hurricane Harvey in Texas and Louisiana. We hope and pray for a speedy recovery for […]
Restaurant renovations at The Royal Sands during the fall We would like to inform you about some important restaurant renovations that are due to take place at The Royal Sands during the fall and which will be in progress during your upcoming vacation. The renovations affect La Veranda Restaurant and Sidelines Sports Bar and are […]
If you have concerns about traveling to Mexico because of recent media reports about violence associated with organized crime, our advice is to continue with your vacation plans to visit this beautiful country. It is safe to travel to Cancun, the Riviera Maya, the Yucatan Peninsula and many other parts of Mexico. On August 22, […]
Royal Resorts is offering a unique, limited edition opportunity to commemorate 40 years of excellence in Quintana Roo. This memento will help you to remember the fun, relaxation and enjoyment of your experiences in Cancun and Riviera Maya. A beautiful aerial photo of your favorite resort with the Royal Resorts 40 Years logo is captured […]
We would like to share some news from Royal Resorts President and CEO Dr. Kemil Rizk about recent changes in the Grand Residences management team. Dear Members, I would like to inform you about some recent changes in the Grand Residences management team. Due to ill health, Mr. Carlo Bicaci has had to step down […]