As part of the Resort Improvements program for 2016, all buildings in phase II (facades and terraces) at The Royal Haciendas will be painted starting week 18. Work will take place from Monday to Saturday, 10 a.m. to 5 p.m. and all buildings should be completed by week 38, weather permitting. We appreciate the cooperation and comprehension of […]
We launched our new website on April 28 with a crisp, clean design and new photos of your home away from home and our beautiful beaches. We hope that you enjoy using it. You’ll find resort activity and destination information, the online services you use to plan your vacation, the webcams, activity programs, the Royal […]
Since Royal Resorts began business over three decades ago, vacation habits, needs, wants and desires have evolved and changed. To ensure that all of its products and services are consumer-driven and that they cater to the ever-changing needs of the marketplace, Royal Resorts communicates with current and potential members to determine what benefits, services and […]
We want all our members and guests to have a wonderful vacation and in light of the increasing popularity of remote controlled drones, we would like to share details of a new policy for their use at the resorts. RULES FOR THE USE OF DRONES OR RPAS A drone or an RPAS is a remotely […]
In response to feedback received in recent years, the Restaurant Division has created a menu for members and guests who are vegetarians or who follow a gluten-free diet. The new menu is now available in all the Royal restaurants upon request from your waiter. Dishes include a selection of appetizers, salads and soups and dishes […]
New at Cayo Largo restaurant in The Royal Islander, members and guests will be able to tuck into a traditional home-style smoke BBQ lunch with brisket, chicken, ribs, pulled pork and all the fixings. Every Monday at 12 noon, the chefs start serving this hearty BBQ cooked to a traditional St. Louis recipe. Order brisket, chicken […]
If you are staying at The Royal Islander or due to travel to Cancun soon, we invite you to participate in a pilot project at the resort using an App that lets you rate customer service in real time. You can download the Guudjob App to your mobile phone or tablet and post reviews of […]
Trip Advisor members have rated The Royal Sands and Grand Residences as two of the Travelers’ Choice Top 25 Hotels for Families in Mexico in 2016. The Royal Sands was rated No. 23 and Grand Residences No. 25. Earlier this year, Grand Residences featured in two other Trip Advisor Travelers’ Choice 2016 lists: No. 16 […]
The Royal Caribbean membership program expires in the fall of 2018 and an email was sent out to members giving them information about their resort.
For the convenience of Royal Resorts members, Interval Servicing Co. (ISCO) is offering a new online escrow service called Easy CSF that will enable you to make deposits towards your annual Club Service Fee. Using the new escrow service will help you plan your payments during the year and take the strain off your finances […]