It is with profound sadness that we share news of the loss of a much-loved member of the Grand Residences and Royal Resorts family, Cuauhtémoc Luna Peralta known as Octavio, Concierge Manager for the Sales department in Grand Residences. Originally from Tepexi de Rodríguez, Puebla, Octavio was 52 years old. He joined Royal Resorts in […]
A heartfelt thank you! Family helps family in times of crisis and your love and support has meant so much to so many. With your help we have changed lives. Your generosity enabled the Royal Resorts Foundation to support the 1,230 employees at Royal Resorts and Grand Residences most affected by the COVID-19 economic crisis. […]
We are open and thrilled to see our Royal Resorts family again. On June 13 and June 20, staff gave a warm and very Mexican welcome home to members and guests arriving during the day at The Royal Sands, The Royal Islander, The Royal Haciendas and The Royal Cancun. The Royal Sands, The Royal Islander […]
El Royal Care Standard, nuestro nuevo nivel de cuidado e higiene, sigue los lineamientos de higiene de la Organización Mundial de la Salud y la Secretaría de Salud de México y los inspectores del gobierno han visitado los resorts para asegurar su cumplimiento. The Royal Sands, The Royal Haciendas y The Royal Islander recibieron el […]
The Refine All-Inclusive package at The Royal Haciendas, The Royal Sands and The Royal Cancun now includes even more dining experiences for members to enjoy in their home away from home. Members are entitled to the discounted rate of US$69 per adult per day and can also take advantage of the exclusive Book for 6 […]
We are pleased to welcome a familiar face back to Royal Resorts. Gerardo “Jerry” Flores Soria has been appointed as our new Sales Director for Vacation Ownership and Grand Residences. Gerardo Flores joined Royal Resorts in 1990 as a PR at Captain’s Cove and went on to become one of our top sales representatives. During […]
The Royal Care Standard, our new level of care and hygiene, follows World Health Organization and Mexican Department of Health hygiene guidelines and government inspectors have visited the resorts to ensure compliance. The Royal Sands is the first of our resorts to receive the Clean and Safe Check certificate from the Quintana Roo Tourism Board […]
Kinoko, the new Asian restaurant at The Royal Haciendas Offering a tempting selection of Japanese, Chinese and Thai dishes, Kinoko, our new Asian restaurant at The Royal Haciendas is now open! Try the freshly made sushi and book your table for the Teppanyaki and Shabu-shabu dining experiences. Kinoko is located in the lobby opposite La […]
The Royal Care Standard, new health and safety measures at Royal Resorts At Royal Resorts, the health and wellbeing of our guests and employees is our top priority. We have always operated to the highest cleaning and sanitation standards, but the COVID-19 challenge requires raising them even more. The Royal Care Standard is a new […]