Thomas More Travel and two of our restaurants: Hacienda Sisal and Captain’s Cove now have the Clean & Safe Check certificate (Certificación en Protección y Prevención Sanitaria en Instalaciones Turísticas or CPPSIT) awarded by the Quintana Roo Tourism Board and Department of Health. This certificate ratifies their compliance with new health and safety protocols. All […]
During your next visit to Royal Resorts, you may want to plan an evening at three of our signature restaurants: Captain’s Cove, El Conquistador and Los Murales at The Royal Haciendas and try some of the tempting dishes on their new menus. Seafood, steaks, pasta and vegetables are paired with herbs and spices with delicious […]
We have great turtle news for you. The first baby turtles of the season have been born at The Royal Sands, The Royal Islander and the beach in front of Royal Uno and have been released to begin their new life at sea. In the past few days, 7,978 eggs from nests in the turtle […]
Royal Resorts®, Grand Residences, Captain’s Cove and Hacienda Sisal have all received Tripadvisor Travelers’ Choice 2020 awards. Travelers’ Choice – Best of the Best 2020 The Royal Cancun®, The Royal Haciendas® and Grand Residences by Royal Resorts have made the Tripadvisor Travelers’ Choice Best of the Best list. This award is Tripadvisor’s highest recognition and […]
It is with profound sadness that we share news of the loss of a much-loved member of the Grand Residences and Royal Resorts family, Cuauhtémoc Luna Peralta known as Octavio, Concierge Manager for the Sales department in Grand Residences. Originally from Tepexi de Rodríguez, Puebla, Octavio was 52 years old. He joined Royal Resorts in […]
A heartfelt thank you! Family helps family in times of crisis and your love and support has meant so much to so many. With your help we have changed lives. Your generosity enabled the Royal Resorts Foundation to support the 1,230 employees at Royal Resorts and Grand Residences most affected by the COVID-19 economic crisis. […]
We are open and thrilled to see our Royal Resorts family again. On June 13 and June 20, staff gave a warm and very Mexican welcome home to members and guests arriving during the day at The Royal Sands, The Royal Islander, The Royal Haciendas and The Royal Cancun. The Royal Sands, The Royal Islander […]
El Royal Care Standard, nuestro nuevo nivel de cuidado e higiene, sigue los lineamientos de higiene de la Organización Mundial de la Salud y la Secretaría de Salud de México y los inspectores del gobierno han visitado los resorts para asegurar su cumplimiento. The Royal Sands, The Royal Haciendas y The Royal Islander recibieron el […]
The Refine All-Inclusive package at The Royal Haciendas, The Royal Sands and The Royal Cancun now includes even more dining experiences for members to enjoy in their home away from home. Members are entitled to the discounted rate of US$69 per adult per day and can also take advantage of the exclusive Book for 6 […]
We are pleased to welcome a familiar face back to Royal Resorts. Gerardo “Jerry” Flores Soria has been appointed as our new Sales Director for Vacation Ownership and Grand Residences. Gerardo Flores joined Royal Resorts in 1990 as a PR at Captain’s Cove and went on to become one of our top sales representatives. During […]