Let’s Protect Each Other: Wear a Face Mask

We are in this together and we can all help slow the spread of COVID-19 by following hygiene recommendations such as frequent hand washing and social distancing and by using face coverings. Masks reduce the dispersion of droplets when you sneeze or cough and if we all wear one we can protect each other.

At Royal Resorts, all our staff wear face masks and we ask that all our members and guests use them too when indoors and in busy public areas of our resorts. The use of face masks is mandatory in the Activity Center, Kids Club, Spa, Royal Market and Paloma Gift Shop, in elevators and on board the vans used for resort and airport transfers, the inter-resort shuttle and tour buses. Masks should be worn when entering restaurants and bars and until you are seated and the waiter brings your drinks and food.

Use of masks is now mandatory in public in Cancun, fines may apply for non-compliance
The Cancun municipal government recently passed legislation making the use of face masks mandatory in public for residents and for visitors. The police are now enforcing the new law and there are penalties for infractions. Fines may be given for not wearing a mask and if the fine is not paid the offender may face detention for 36 hours.

A similar law is now in effect in Tulum municipal district and police have detained several people for not wearing a face mask.

Whenever you venture off property please wear a mask.