Royal Resorts Dining News

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  • Paco’s Tacos is back at The Royal Islander

    Paco’s Tacos, the popular taco restaurant is back at The Royal Islander! Order your favorite tacos for dinner or choose from the tasty selection of quesadillas, enchiladas, burritos, tortas, chimichangas and fajitas.

       Paco’s Tacos is currently open daily from 5 p.m. to 10 p.m. If you crave tacos for lunch you can also order from the Paco’s Tacos menu in Cayo Largo. Ask your waiter.

  • Taco Night on Sundays at Cayo Largo

    Sunday night at Cayo Largo restaurant is Taco Night. All-you-can-eat beef, chicken, pork and chorizo tacos. The buffet also includes tacos dorados, burritos, quesadillas, rice, beans and salsas. Soup or salad included. From 5 p.m. to 9:30 p.m.

  • Lobster Night at Captain’s Cove

    Friday night is Lobster Night at Captain’s Cove. Enjoy fresh lobster grilled to perfection on the terrace. Lobster is charged by the ounce and the promotion includes soup and salad. Dessert and drinks are not included.

  • Seafood Friday at Hacienda Sisal

    Hacienda Sisal has a new seafood lunch buffet on Fridays.  The selection of dishes includes shrimp and fish ceviche, Baja-style shrimp tacos, chilpachole or crab broth, seafood rice and fried fish turnovers or pescadillas. Fruit-flavored waters and desserts are included in the price and there is a 2×1 promotion on domestic drinks.

    Served from 1 to 4 p.m.

 

At The Royal Haciendas

  • New Asian restaurant opening in late March

    Serving dishes from Japan, China, Thailand, Korea and Vietnam, the new Asian restaurant will be located in the lobby opposite La Rotonda. It will have two teppanyaki tables and a small show kitchen area where diners can watch chefs at work preparing sushi, stir-fries and other tempting recipes.

       The name of the new restaurant is being chosen from options submitted by staff at the resort.

  • New Taco Station in Phase 2

    The new taco station in Phase 2 is a dining option that is proving very popular with members and guests. The grill is set up every day (weather permitting) under one of the pergolas formerly used for hammocks on the Phase 2 sun deck. Order your favorite shrimp, beef or chicken tacos.

Beware of online timeshare scams

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It is Royal Resorts policy to alert members of possible scams attempted by companies or individuals operating online. On this occasion we would like to share recent reports received from Royal Resorts members and Grand Residences owners about several companies that have called or emailed them about with offers to buy their units.

The companies in question are Network Real Estate, Atlantic Reality, New York Escrow Services, Black Diamond, Reality Alliance, The Brokerage Group and 123propertyserviceslic.  Atlantic Reality and Reality Alliance operate out of Boston. The Brokerage Group, Network Real Estate, Black Diamond Group and New York Escrow Services have New York addresses.

Royal Resorts has no business relationship with any of the aforementioned companies or their representatives. An investigation is underway and the Legal department has contacted them with a cease and desist notice.

We recommend that you do not engage with these companies or their representatives. Do not submit the membership information requested, and above all, never send money if they mention a processing fee.

When such companies contact you via email or phone to offer unsolicited broker, resale, exchange or rental services and ask for cash in advance to cover “administrative fees”, “processing fees,” “guarantees” or “deposits” it is generally a good indication that they may not be genuine and if you pay it is very possible that you will not hear from them again.

Protecting your personal information

Royal Resorts has a rigorous privacy policy and is in full compliance with privacy laws. Our members’ personal information is confidential and we do everything possible to protect it. We do not sell and have never sold personal information to third parties.

Always follow these steps if you receive a suspicious email or phone call:

• Check the source of the email if the company or individual claims to be associated with Royal Resorts. All Royal Resorts communications are sent from an official royalresorts.com email address, if this is not the case, then the email is not from Royal Resorts.
• Disregard the email or phone call if money is requested in advance for resale or other timeshare-related services.
• Do not supply personal data or the contact details of friends if referrals are requested.
• Do an online background check on the company to see if it is legitimate.
• Ask Royal Resorts if you are in any doubt, we are here to help you.
• Above all, do not send any money.

Cyber crime is on the rise and as we see in news reports, hackers target credit card companies, banks, chain stores, healthcare records and even political parties. Take care when using the Internet. We recommend that you avoid disclosing your personal information on forums, blogs and other open media venues and participation in online referral schemes that ask you to send the names and details of friends. When you provide your contact information to others in order to rent, sell or lend your unit please ensure that it will be protected.

November winner of monthly raffle for Members attending marketing events

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T. Conrad Monts, member at The Royal Haciendas, was the latest winner of the monthly raffle for members attending Marketing events such as the Orientation Briefing, First to Know Meeting, Taco Party or the Welcome Party. 

All members who go to the social events organized by the Marketing department during their vacation are eligible to participate in a monthly draw. The prize is a one-week stay for two in a room at The Royal Haciendas. The names of the lucky winners will be published in Members News each month.

Congratulations to Mr. Monts, the November winner

OCTOBER WINNER OF MONTHLY RAFFLE FOR MEMBERS ATTENDING MARKETING EVENTS

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Kristen Coopshaw, member at The Royal Haciendas, was the latest winner of the monthly raffle for members attending Marketing events such as the Orientation Briefing, First to Know Meeting, Taco Party or the Welcome Party. 

All members who go to the social events organized by the Marketing department during their vacation are eligible to participate in a monthly draw. The prize is a one-week stay for two in a room at The Royal Haciendas. The names of the lucky winners will be published in Members News each month.

Congratulations to Kristen Coopshaw, the October winner

SEPTEMBER WINNER OF MONTHLY RAFFLE FOR MEMBERS ATTENDING MARKETING EVENTS

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Stephen Hicks, member at The Royal Sands, was the latest winner of the monthly raffle for members attending Marketing events such as the Orientation Briefing, First to Know Meeting, Taco Party or the Welcome Party. 

All members who go to the social events organized by the Marketing department during their vacation are eligible to participate in a monthly draw. The prize is a one-week stay for two in a room at The Royal Haciendas. The names of the lucky winners will be published in Members News each month.

Congratulations to Mr. Hicks, the September winner

AUGUST WINNER OF MONTHLY RAFFLE FOR MEMBERS ATTENDING MARKETING EVENTS

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Carlos Peniche Escalante, member at The Royal Sands, was the latest winner of the monthly raffle for members attending Marketing events such as the Orientation Briefing, First to Know Meeting, Taco Party or the Welcome Party. 

All members who go to the social events organized by the Marketing department during their vacation are eligible to participate in a monthly draw. The prize is a one-week stay for two in a room at The Royal Haciendas. The names of the lucky winners will be published in Members News each month.

Congratulations to Mr. Escalante, the August winner

JULY WINNER OF MONTHLY RAFFLE FOR MEMBERS ATTENDING MARKETING EVENTS

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Sandra and Eugene Fisher, members at The Royal Haciendas, were the latest winners of the monthly raffle for members attending Marketing events such as the Orientation Briefing, First to Know Meeting, Taco Party or the Welcome Party. 

All members who go to the social events organized by the Marketing department during their vacation are eligible to participate in a monthly draw. The prize is a one-week stay for two in a room at The Royal Haciendas. The names of the lucky winners will be published in Members News each month.

Congratulations to Mr. & Mrs. Fisher, the July winners

Renovation and a new concept at The Royal Caribbean

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Renovation and a new concept at The Royal Caribbean

The Royal Caribbean has now closed for a complete renovation and redesign of the resort service areas and villas. We are excited to announce that it will open next winter as Royal Uno®, the flagship resort of the latest brand developed by the Royal Resorts® group.

Royal Uno marks an expansion of Royal Resorts into the all-inclusive vacation market to offer an exceptional experience for families.

Royal Uno will have a mix of rooms, one-bedroom and two-bedroom ocean-view suites with a fresh Caribbean design, all queen-size or king-size beds and additional indulgences such as whirlpools or plunge pools on the terrace in ground floor beachfront units.

With five restaurants, a café and pool, beach, sports and lobby bars, it will offer a world of tempting flavors with something for everyone.

A spa, gym, kids club and family play areas, daily activities and nightly entertainment make Royal Uno the perfect spot for an all-inclusive Cancún vacation with family and friends, with the hospitality, quality and service that are Royal Resorts hallmarks.

More information will be published soon on www.royalunoresort.com 

Day passes for members

Royal Resorts members are welcome to visit Royal Uno during their vacation, however as it will be 100 percent all-inclusive, they will need a day pass. Specially discounted Royal Resorts member day passes will be on sale at the Front desk (subject to availability).

The Royal Islander members will have additional benefits

– Access to the Spa and Gym (fees apply)

– Dining at specialty restaurants

 

There will be exclusive member discounts at Royal Uno, coming in 2020.

We look forward to showing you the new Royal Uno and we will be sharing more news with you about its transformation in the months to come.

 

In the meantime, if you are planning a trip to Cancun this winter and would like to extend your Royal Resorts vacation by renting additional nights, visit the Royal Reservations website, call 888 838 7842 or contact our Call Center agents.

Important news about a new Timeshare scam

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It is Royal Resorts policy to alert members of possible scams attempted by companies or individuals operating online. On this occasion we would like to share reports received from Grand Residences owners about a company called The Brokerage Group LLC, which called or emailed them about their units.

This company appears to be operating out of New York. According to the letter we have seen the owner or member is asked to complete and return a form with details of their vacation ownership. Once this is done and if said membership is deemed qualified for resale they will then receive an offer from the assigned broker, in this case, someone called John Downey.
Royal Resorts has no business relationship with The Brokerage Group LLC or its representatives. We recommend that you do not engage with it or its representatives. Do not submit the membership information requested, and above all, do not send money if they mention a processing fee.

When such companies contact you via email or phone to offer unsolicited broker, resale, exchange or rental services and ask for cash in advance to cover “administrative fees”, “processing fees,” “guarantees” or “deposits” it is generally a good indication that they may not be genuine and if you pay it is very possible that you will not hear from them again.
Protecting your personal information

Royal Resorts has a rigorous privacy policy and is in full compliance with privacy laws. Our members’ personal information is confidential and we do everything possible to protect it. We do not sell and have never sold personal information to third parties.
Always follow these steps if you receive a suspicious email or phone call:

• Check the source of the email if the company or individual claims to be associated with Royal Resorts. All Royal Resorts communications are sent from an official royalresorts.com email address, if this is not the case, then the email is not from Royal Resorts.
• Disregard the email or phone call if money is requested in advance for resale or other timeshare-related services.
• Do not supply personal data or the contact details of friends if referrals are requested.
• Do an online background check on the company to see if it is legitimate.
• Ask Royal Resorts if you are in any doubt, we are here to help you.
• Above all, do not send any money.

We recommend that you avoid disclosing your personal information on forums, blogs and other open media venues and participation in Internet referral schemes that ask you to send the names and details of friends. When you provide your information to others in order to rent, sell or lend your unit please ensure that your information will be protected.

Villa Renovation Program (FF&E) at The Royal Sands

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Royal Resorts would like to share this update on the Villa Renovation Program (FF&E) program at The Royal Sands. As of December 12, 2019 305 villas have been renovated. You can see the list of 35 units that have not yet been completed below. The project is scheduled for completion in 2020.

Villas with new furniture but work still to be done in the kitchen

  • C-5108
  • L-5834
  • K-5532
  • A-5302
  • L-5835
  • L-5536
  • D-5411
  • N-5441
  • D-5510
  • P-5249
  • N-5642
  • M-5839
  • P-5347
  • F-5316
  • P-5245
  • D-5611
  • I-5326
  • P-5447
  • C-5308
  • N-5842
  • N-5541
  • J-5829
  • L-5437
  • A-5601
  • N-5241
  • P-5745

Villas still to be painted

  • E-5915
  • I-5226
  • L-5234
  • N-5142
  • P-5246
  • P-5545


Painted villas awaiting new furniture and kitchen upgrade

  • L-5734
  • N-5440
  • L-5236
  • N-5440

We hope that you find this information useful. We will be publishing additional updates as work progresses.