Important information for The Royal Haciendas members

The Management of the Grand Coral Golf and Residential Community where The Royal Haciendas is located has made some changes to its admission policy at the entrance checkpoints to further improve security on the grounds. While the majority of the new rules apply to hotel employees, vendors, building contractors and other visitors there are several that will affect resort members and guests.

The Royal Haciendas members and guests arriving and departing in vans and taxis will not be asked to show ID but their drivers will.

Rental Cars

Members and guests who pick up a rental car in Cancun Airport will be asked for their reservation number upon arrival at the main entrance to Grand Coral. If they rent a car during their vacation The Royal Haciendas will issue them with a card that must be displayed in the car and shown to the security guards at the Grand Coral entrance as ID.

Bicycles

Guests using bicycles will be identified by the resort registration number on the bike or by their All-Inclusive bracelet (if applicable).

Day Visitors

Day visitors arriving by car will be asked to show official photo ID such as a driver’s license or Mexican voter card at the entrance to Grand Coral. Security personnel will ask them where they are going and for how long they plan to stay. They leave their ID at the checkpoint and will be given an admission card to display in the car during their visit. On departure they will hand in the card and the guard will return their ID.