Kids Club ya está abierto en The Royal Caribbean

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Con actividades para niños de entre cuatro y 12 años de edad, un cuarto Kids Club abrió en The Royal Caribbean, también abierto para socios y huéspedes de The Royal Islander.

Los socios pueden utilizar los Kids Club en The Royal Sands, The Royal Caribbean, The Royal Cancun y The Royal Haciendas sin cargo adicional. Se requiere reservación un día antes del que desea inscribir a los niños.

Los horarios del Kids Club en The Royal Cancun, The Royal Sands y The Royal Caribbean son de lunes a viernes de 10 a.m. a 6 p.m. y de 9 a.m. a 5 p.m. los sábados y domingos. El Kids Club de The Royal Haciendas abre lunes a viernes de 9 a.m. a 6 p.m. y de 9 a.m. a 5 p.m. los fines de semana. Hay actividades especiales en las noches el lunes, miércoles, jueves y viernes de 6 a 8 p.m.

El Kids Club de The Royal Sands también tiene una nueva área de bebés para niños menores de cuatro años de edad, donde los padres pueden llevar a sus niños a jugar con juguetes y juegos. No contamos con actividades supervisadas en esta área, el padre o tutor debe permanecer con el niño en todo momento.

 

Teppanyaki en La Palapa del Sol, The Royal Haciendas

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La Palapa del Sol cuenta con una nueva opción para que disfruten los socios y huéspedes, Teppanyaki los lunes y viernes. Observe al chef preparar pescados y mariscos frescos, carnes y verduras con un estilo Teppanyaki auténtico. El costo es de $410 pesos por persona. No están incluidas las bebidas ni las propinas. Se requiere reservar.

Hay dos mesas Teppanyaki, cada una con capacidad para 10 personas. Puede hacer su reservación en La Palapa del Sol o llamando a la ext. 173, a partir de las 11:30 a.m. Hay cuatro sesiones para elegir: 5 p.m., 6:30 p.m., 8 p.m. and 9:30 p.m. Se le dará un ticket con su nombre, número de villa, cantidad de personas, fecha, hora de reservación y un número de confirmación. Los socios y socios con el paquete REFINE All-Inclusive pueden hacer su reservación con anticipación. Los no-socios con paquete REFINE All-Inclusive solo pueden reservar el mismo día.

No hay período de gracia a fin de no retrasar el espectáculo para los otros comensales. Si los comensales llegan tarde su reservación se habrá cancelado.

La cena Teppanyaki no es adecuada para quienes son alérgicos al gluten o a los mariscos, ya que se prepara y cocina toda la comida en la misma mesa. En este caso, el chef no podrá preparar platillos libres de gluten o mariscos por separado. No se aceptan niños menores de 12 años. .

 

2016 Reportes de las Reuniones del Consejo Consultivo

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Los reportes de las reuniones anuales del Consejo Consultivo y los estados financieros de The Royal Caribbean, The Royal Islander, The Royal Sands, The Royal Haciendas y el estado financiero de The Royal Cancun ya se encuentran disponibles en línea. Haga clic en las ligas a continuación para leer los archivos PDF.

Antes de consultar los reportes del Consejo Consultivo, le recomendamos que lea la Introducción General para el resumen de los temas que se presentaron en la Reunión General del Consejo Consultivo, y los aspectos económicos que influyen en la preparación de los presupuestos de los desarrollos.

Los reportes desglosan los proyectos de mantenimiento y mejora que se terminaron en los desarrollos en 2016, y los proyectos aprobados para 2017.

Se incluye el estado financiero de The Royal Cancun.

Los reportes de las Reuniones del Consejo Consultivo se publican en las ediciones impresas y electrónicas de Royal Resorts Life, la revista anual para socios de Royal Resorts, las cuales estarán disponibles este mes.

 

advisory-2017

Obras viales en la carretera 307 en la Riviera Maya

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Si va a conducir en la carretera 307 en la Riviera Maya tome precauciones adicionales ya que hay obras viales en varios lugares. La obra se inició a finales de marzo y continuará durante los próximos dos meses.
La reparación de carreteras se ha programado para todos los días de 9 a.m. a 3 p.m. en la carretera entre Playa del Carmen y Cancún. Los tramos afectados son desde el km 302+500 al km 320+00 en ambas direcciones y desde el km 322+000 al km 330+050, en dirección Playa del Carmen a Cancún. Hay señales que alertan a los conductores sobre las obras en la carretera y se debe reducir la velocidad. Puede haber retrasos en las horas pico de la mañana.

 

Important information about UBER, a warning for users

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Royal Resorts Management would like to share this important information about UBER with you.

If you are planning to use UBER in the state of Quintana Roo during your vacation please be aware that the State Government Transport and Highway department has not recognized UBER as an authorized means of public transport. As a result, since UBER launched last September (2016), the authorities have pulled over and towed a number of UBER vehicles because they do not have the official documents required to offer transport services.

This means that if you chose to use UBER for any transportation, you run the risk of delays or of being left stranded and not being able to arrive at your destination.

Until we receive further information from the authorities, we recommend the use of authorized services listed at the Thomas More Travel desks or the public transport system if you are planning to move around within the city limits.

As soon as we have news regarding the regularization of UBER in the State of Quintana Roo we will publish an update in Members News, the Royal Reporter e-newsletter and the Royal Resorts blog.

We hope that you find this information useful.

Important news for Signature Club members

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Signature Club members have an exciting new platform to use for all their travel and leisure needs. Unveiled on March 27, Privileges for Royal Resorts offers them the chance to book hotels, guided vacations, cruises and flights with exclusive discounts and great savings.

How does Privileges for Royal Resorts work?
Every year, Signature Club members will receive up to US$4,500* in Savings Credits after paying their annual Club Service Fee. They can use their Savings Credits on the Privileges for Royal Resorts online shopping portal to reduce the price paid for travel, hotels, resorts, cruises, tours, merchandise, and much more, by eliminating the markup other retailers place on these products and services.

Plus, Signature Club members can earn additional Savings Credits when booking flights, car rentals, golf tee time reservations, and more through the Privileges by Royal Resorts platform.

Shop for travel services and leisure products and save money
• More than 21,000 Cruise sailings – access to all major cruise lines, destinations and worldwide itineraries
• 200,000 magnificent Resort properties around the world
• 150,000 Hotels. No blackout dates. Best Price Guaranteed
• Golf Stay & Play and Ski packages
• Tours & Guided vacations
• Spa & wellness
• Hand-picked wines and unique vintages and selections from boutique wineries
• Choose from over 3,000 online products ranging from golf gear, designer accessories and gourmet produce to appliances and electronics.
• Best Rate Guarantee
• Earn additional Savings Credits when booking flights, car rentals, golf tee times and more
• Earn Savings Credits on qualified transactions and promotional offers
• Cruise Credit for savings on up to 4 Cabins
• Access to last-minute getaways
• Full service Concierge

Start using Privileges for Royal Resorts
If you are a Signature Club member, log in to your Royal Resorts Signature Club account and click on the Privileges for Royal Resorts link. Then click on the Shop link located at the top of the page and start browsing.

If you have already paid your 2017 Club Service Fee your Savings Credits are ready and waiting for you to use on Privileges for Royal Resorts.
If you haven’t paid your Club Service Fee yet, you will receive your Savings Credits once payment is covered.

Privileges for Royal Resorts replaces the Signature Lifestyle Collection program. If you had a Cash Back balance in the Signature Lifestyle Collection it will have been transferred as Vacation Cash to your Privileges for Royal Resorts account and is ready for use, unless you notified us to the contrary. Vacation Cash works exactly like cash and can be applied 100% to a given purchase.

Royal Resorts Signature Club
Email: rrsc@royalresorts.com
US toll free 1-888-882-9343| Mexico toll free 001-855-211-4056 www.rrsignatureclub.com

*The amount of Savings Credits received each year depends on the number of weeks a member has registered in their RRSC membership and/or by the number of Points owned by the member. For more information, please contact: rrsc@royalresorts.com
Savings Credits are awarded each year once the Club Service Fee and the Signature Club fee of the membership is paid.
Savings Credits are exclusively for use on the Privileges for Royal Resorts platform and cannot be converted to Royal Resorts Rewards.
The Privileges for Royal Resorts program may be subject to cancellations or modifications at any given time.

Sharlyne Sokol

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It is with great sadness that we inform you that Sharlyne Sokol, a beloved member of the Royal Resorts family passed away recently after a long illness.

Originally from Akron, Ohio, Sharlyne came to Cancun in 1984 as the manager of a US-based travel company. She joined Royal Resorts in 1985 as the youngest person in the Marketing department. She worked in the Sales & Marketing department for many years and then in the Reservations Call Center.

Kind hearted, generous and funny, Sharlyne touched the hearts of all who knew her. Many long-time members bought their weeks from her and kept in touch over the years, reaching out to her before every vacation to tap her local knowledge and then dropping by to see her during their stay. She was always ready to help and had a smile for everyone. Sharlyne will be greatly missed by all her Royal Resorts friends.

Got a Question, check our new Members FAQ’s

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We have expanded the Members FAQ’s section taking into account many of the questions frequently posted in the Member Forum.

The section is divided into the following categories: Getting Around (transport-related questions), My Stay (dining-related questions, fitness centers and information on resort services), REFINE All-Inclusive Package (rates and policies) and My Membership (rentals, internal exchanges, resales, membership periods, occupancy limits). Check it out, we hope that you find the information useful.

Royal Golf News

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Thinking about playing golf on your next trip? As a Royal Resorts member you have discounted green fees at these prestigious courses in Cancun and the Riviera Maya:

Cancun
• Iberostar Cancun
• Puerto Cancun
• Playa Mujeres

Riviera Maya
• Iberostar Playa Paraíso
• El Camaleón at Mayakoba
• Grand Coral Golf Club

Royal Golf Tournament
Once you have played on one course you won’t want to miss the weekly Royal Golf tournaments. Here is the schedule.

Grand Coral – Monday
Playa Mujeres – Tuesday
Puerto Cancun – Tuesday
Iberostar Cancun – Wednesday
Iberostar Playa Paraíso – Thursday
Puerto Cancun – Friday
(weather permitting).

Your Concierge can assist you with tee time reservations and tournament inscriptions, ext. 172.

Get your Golf Gear at The Royal Market
You can rent a complete Callaway golf bag or Puma golf bag with Cobra clubs from The Royal Market at The Royal Sands, The Royal Caribbean and The Royal Haciendas if you don’t want to bring your own golf gear with you. Clubs for left-handed players and for women are available.
Get kitted out with designer golf gear, now on sale in the logo wear department at The Royal Market in The Royal Sands and The Royal Haciendas. The line includes golf caps, gloves, golf balls and Callaway, Adidas and PGA golf shirts for men and women.

Ceviche and Sushi now served all day at the Sand Dollar, The Royal Sands

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Fresh seafood ceviches, cocktails, tacos, tostadas, sushi and Argentinian empanadas are now available all day at The Royal Sands latest eatery, the Sand Dollar. The Sand Dollar is open daily from 12 p.m. to 8 p.m. on the terrace outside Sidelines Bar.