Sharlyne Sokol

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It is with great sadness that we inform you that Sharlyne Sokol, a beloved member of the Royal Resorts family passed away recently after a long illness.

Originally from Akron, Ohio, Sharlyne came to Cancun in 1984 as the manager of a US-based travel company. She joined Royal Resorts in 1985 as the youngest person in the Marketing department. She worked in the Sales & Marketing department for many years and then in the Reservations Call Center.

Kind hearted, generous and funny, Sharlyne touched the hearts of all who knew her. Many long-time members bought their weeks from her and kept in touch over the years, reaching out to her before every vacation to tap her local knowledge and then dropping by to see her during their stay. She was always ready to help and had a smile for everyone. Sharlyne will be greatly missed by all her Royal Resorts friends.

Got a Question, check our new Members FAQ’s

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We have expanded the Members FAQ’s section taking into account many of the questions frequently posted in the Member Forum.

The section is divided into the following categories: Getting Around (transport-related questions), My Stay (dining-related questions, fitness centers and information on resort services), REFINE All-Inclusive Package (rates and policies) and My Membership (rentals, internal exchanges, resales, membership periods, occupancy limits). Check it out, we hope that you find the information useful.

Royal Golf News

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Thinking about playing golf on your next trip? As a Royal Resorts member you have discounted green fees at these prestigious courses in Cancun and the Riviera Maya:

Cancun
• Iberostar Cancun
• Puerto Cancun
• Playa Mujeres

Riviera Maya
• Iberostar Playa Paraíso
• El Camaleón at Mayakoba
• Grand Coral Golf Club

Royal Golf Tournament
Once you have played on one course you won’t want to miss the weekly Royal Golf tournaments. Here is the schedule.

Grand Coral – Monday
Playa Mujeres – Tuesday
Puerto Cancun – Tuesday
Iberostar Cancun – Wednesday
Iberostar Playa Paraíso – Thursday
Puerto Cancun – Friday
(weather permitting).

Your Concierge can assist you with tee time reservations and tournament inscriptions, ext. 172.

Get your Golf Gear at The Royal Market
You can rent a complete Callaway golf bag or Puma golf bag with Cobra clubs from The Royal Market at The Royal Sands, The Royal Caribbean and The Royal Haciendas if you don’t want to bring your own golf gear with you. Clubs for left-handed players and for women are available.
Get kitted out with designer golf gear, now on sale in the logo wear department at The Royal Market in The Royal Sands and The Royal Haciendas. The line includes golf caps, gloves, golf balls and Callaway, Adidas and PGA golf shirts for men and women.

Ceviche and Sushi now served all day at the Sand Dollar, The Royal Sands

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Fresh seafood ceviches, cocktails, tacos, tostadas, sushi and Argentinian empanadas are now available all day at The Royal Sands latest eatery, the Sand Dollar. The Sand Dollar is open daily from 12 p.m. to 8 p.m. on the terrace outside Sidelines Bar.

Teppanyaki Show Cooking Grill at La Palapa del Sol, The Royal Haciendas

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La Palapa del Sol has a new dining option for members and guests to enjoy, a Teppanyaki show cooking grill on Monday and Friday. Watch the chef prepare fresh seafood, steaks and vegetables in true Teppanyaki style. The cost is $410 pesos per person. Drinks and tips are not included. Reservations are required.

There are two Teppanyaki grill tables, each one seating 10 people. You can make your reservation in La Palapa del Sol or by calling Ext. 173, starting at 11:30 a.m. There are four sittings to choose from: 5 p.m., 6:30 p.m., 8 p.m. and 9:30 p.m. You will be given a ticket with your name, villa number, number of people, date, reservation time and a confirmation number. Members and Members with the REFINE All-Inclusive package may make their reservation beforehand. Non-member REFINE All-Inclusive guests may only reserve the same day.

There is no grace period for reservations so as not to delay the show for other diners. If diners arrive late they will find that their reservation has been cancelled.

The Teppanyaki dinner is not suitable for diners who are allergic to gluten or seafood as all the food is prepared and cooked on the same table. In this case, the chef will not be able to prepare gluten or seafood-free dishes separately for diners. No children under the age of 12.

Road works on Highway 307 in the Riviera Maya

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If you are going to be driving on Highway 307 in the Riviera Maya please take extra precautions as road works are underway in several places. Work started in late March and will continue for the next two months.

Road repairs are scheduled every day from 9 a.m. to 3 p.m. on the highway between Playa del Carmen and Cancun. The affected stretches are from km 302+500 to km 320+00 in both directions and from km 322+000 to km 330+950, direction Playa del Carmen to Cancun. There are signs alerting drivers to upcoming road works and you should reduce speed. There may be delays at peak times in the morning.

Second Royal Resorts Foundation Race raised $214,000 pesos for charity

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With the proceeds from the Second Royal Resorts Foundation Race in February, work will soon begin to rebuild the derelict house of 74-year-old Maclovio Tun and his family, wife Carmen who is in a wheelchair and their son Reyes who has cerebral palsy.

A total of $214,000 pesos was raised from race inscriptions and sponsor donations, almost triple the amount collected in 2016. The number of competitors also increased, 493 competitors of all ages took part in the 3, 5 or 10-kilometer races, a 3-kilometer walk and a Children’s Fun Run.

The Royal Resorts Foundation and Pro Niños Excepcionales A.C., a Cancun NGO working with children with special needs, will be able to improve the quality of life for Maclovio and his family by creating a safe, healthy and comfortable home for them with ramps, mobility aids, a bedroom, bathroom and kitchen.

Watch highlights from the Second Royal Resorts Foundation Race video

2nd Royal Resorts Foundation Race photo gallery

The Royal Resorts Foundation thanks race competitors, volunteers, sponsors and donors for their support. Mark your calendars for the Third Royal Resorts Foundation Race in week 7, 2018.

For more information on the Royal Resorts Foundation visit www.royalresortsfoundation.org and follow the Royal Resorts Foundation on Facebook.

Grand Residences and Royal Resorts in Trip Advisor Travelers’ Choice Mexico’s Top Hotels list

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Grand Residences has made the Trip Advisor Travelers’ Choice Top 25 Hotels in Mexico 2017 list for the third year running, coming in at No. 2. In the category of Top 25 Hotels in Mexico for Best Service 2017, the award-winning Puerto Morelos resort is at No. 3. The Royal Cancun and The Royal Haciendas feature in the Trip Advisor Travelers’ Choice Top 25 Hotels in Mexico for Families 2017 occupying spots No. 4 and No. 12 respectively.

 

Kids Club now open at The Royal Caribbean

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Offering activities for children aged between four and 12 years old, a fourth Kids Club is now open at The Royal Caribbean, also serving The Royal Islander.

Members can use the supervised Kids Clubs at The Royal Sands, The Royal Caribbean, The Royal Cancun and The Royal Haciendas at no extra charge. Reservations required the day before you wish to enroll children.

The Kids Clubs at The Royal Cancun, The Royal Sands and The Royal Caribbean are open Monday to Friday from 10 a.m. to 6 p.m. and from 9 a.m. to 5 p.m. at the weekend.

The Royal Haciendas Kids Club is open Monday to Friday from 9 a.m. to 6 p.m. and from 9 a.m. to 5 p.m. at the weekend. There are special evening activities on Monday, Wednesday, Thursday and Friday from 6 to 8 p.m.

The Royal Sands Kids Club also has a new Baby Area for children under the age of four where parents can take their toddlers to play with toys and games. Supervised activities are not available in this area and the parent/guardian must stay with the child at all times.

Basketball at Royal Resorts

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Royal Resorts has a new activity for you to enjoy during your vacation and one that will prove popular with teenagers and families, basketball! There is a court at The Royal Sands and a multiuse court at The Royal Haciendas and half courts at The Royal Cancun and The Royal Islander. Call in at the Sports Desk to book the court and sign out basketballs.

Another new activity to try during your stay is foot-pool; you’ll find the courts on the sundecks at The Royal Islander and The Royal Sands and on the beach at The Royal Cancun.