It is safe to travel to the Mexican Caribbean

If you have concerns about traveling to Mexico because of recent media reports about violence associated with organized crime, our advice is to continue with your vacation plans to visit this beautiful country. It is safe to travel to Cancun, the Riviera Maya, the Yucatan Peninsula and many other parts of Mexico.

On August 22, the US State Department updated its travel alert for Mexico, as it does periodically for more than 100 countries around the world. On this occasion, it included a reference to the state of Quintana Roo, Cancun, Playa del Carmen and Cozumel, mentioning that there has been an increase in homicides in the state when compared to the same period in 2016 and that there have been several shootings involving criminal groups. Other changes in the advisory refer to an upsurge in crime in parts of Baja California Sur, Baja California, Colima, Guerrero and Veracruz, among others.

It is important to note that the travel alert does not advise people against visiting Cancun or the Riviera Maya, two of the world’s most popular vacation spots.

 

Cancun, the Riviera Maya and the Yucatan Peninsula are safe to visit

Cancun, the Riviera Maya and the Yucatan Peninsula as a whole have always been, and remain, among the safest places in the world for visitors. Violent incidents are isolated. There is no cause for increased concern or for cancelling a trip.

A statement issued by the Mexican Tourism Board on August 23 about the US State Department travel alert says “The overwhelming majority of the crimes mentioned in the travel alert have taken place in locations not frequented by international tourists (such as inner-city areas or private properties) and incidents such as these are rare in popular tourist areas.” Click here to read a statement (PDF) from the Quintana Roo Tourism Board.

In keeping with many other tourist destinations around the world, security has been upgraded in Quintana Roo in recent years and police patrols in Cancun and Playa del Carmen will be further increased.

Mexico is one of the World’s most Popular Travel Destinations

Millions of people vacation in Mexico every year and enjoy their stay. More than one million US citizens also make their home here on a fulltime or part-time basis.

The country welcomed 35 million international visitors in 2016 and climbed to No. 8 in the World’s Top 10 Travel Destinations. Visitor numbers continue to rise in 2017. Figures released by the Mexico Tourism Board indicate that from January – July, visitors from the U.S. have increased by 9.6 percent (6.2 million visitors), in comparison to the same period in 2016. Overall, international visitors to Mexico

have increased by more than 9 percent. During 2016, 94 percent of U.S. visitors reported an experience that exceeded their expectations and 86 percent said they would like to come back again in the next six months.

Mexico is the world’s 14th largest country with a territory measuring 758,774 square miles and a population of 119,530,753 (2015 estimate, INEGI). It offers a world of attractions for visitors to enjoy. Its beautiful Caribbean and Pacific beaches, natural wonders and wildlife, ancient cultures, colonial cities, rich traditions, cuisine and the warm hospitality of its people have an enduring appeal.

The safety of visitors wherever they are in the country is a priority for the Mexican government and the authorities are extremely vigilant in all tourist destinations and major cities.

The Key to Safe Travel, Common Sense

Major cities in the US and around the world have neighborhoods with a reputation for crime and gang violence. Common sense is the key to safety wherever you travel, whether at home or abroad, and may we suggest that you take certain precautions, just as you would if you were going to a new city in your own country or elsewhere.

Always be aware of your surroundings and stay alert, stick to reputable restaurants, bars and other establishments in well-known tourist areas of the city and drink responsibly. Take care when visiting unfamiliar areas and avoid walking alone at night through poorly lit neighborhoods or isolated areas. The possession of drugs is a federal offence in Mexico.

Security at Royal Resorts

Royal Resorts has the security and comfort of its members and guests as its top priority. Security guards patrol the resorts and the beaches 24 hours a day. There are closed circuit cameras in public areas and other key locations. Electronic safes are provided in all the suites and rooms for members and guests to store money, jewelry and travel documents.

Go ahead with your Mexico vacation plans. You’ll enjoy your stay in Cancun and the Riviera Maya and discovering the wonders of the Yucatan.

For those of you who are longtime visitors to the Mexican Caribbean with strong ties to the community, there is no reason for you to change your travel plans. We look forward to seeing you soon in your resort home.

 

 

Commemorating 40 Years Of Royal Resorts

Royal Resorts is offering a unique, limited edition opportunity to commemorate 40 years of excellence in Quintana Roo.  This memento will help you to remember the fun, relaxation and enjoyment of your experiences in Cancun and Riviera Maya.  A beautiful aerial photo of your favorite resort with the Royal Resorts 40 Years logo is captured in stunning

fashion on a ceramic tile and is available online at www.teddytrays.com.

 

The tiles have two measurements: 6” x 6” or a 6” x 8” and come with a display stand. The aerial images are also available in an 11-ounce tea/coffee cup that is dishwasher and microwave safe.  Check out these limited edition items today at www.teddytrays.com.

Changes in the Grand Residences Management Team

We would like to share some news from Royal Resorts President and CEO Dr. Kemil Rizk about recent changes in the Grand Residences management team.

Dear Members,

I would like to inform you about some recent changes in the Grand Residences management team. Due to ill health, Mr. Carlo Bicaci has had to step down as General Manager and is no longer working for Royal Resorts.

We are sure that you will want to join us in wishing Carlo all the best and a speedy recovery.

Daniela Trava has been appointed Onsite Manager and going forward she and her team will be looking after Grand Residences owners and guests with the attention to detail and high levels of service and quality that are the Grand Residences hallmark. They will go above and beyond to make each vacation exceptional and full of special memories for them.

Daniela has been at Grand Residences since it opened and many Grand Residences owners already know her.

Warm regards,

Dr. Kemil Rizk

President & CEO, Royal Resorts

Alcohol served at Royal Resorts

In light of recent media reports about alcohol in the Mexican Caribbean, Royal Resorts would like to share the following information with you to answer any questions you may have about the beverages you consume on vacation.

At Royal Resorts® the safety and wellbeing of members and guests is our top priority. We would like to reassure you that only well-known quality brands of spirits, wines and beers are served in our restaurants and bars.

All bottles of liquor are sealed when purchased from licensed wine and spirits merchants in compliance with government regulatory standards.

Furthermore, the restaurants at all our resorts are certified by the Mexican Ministry of Tourism with the Distintivo H, a certification granted to establishments that comply with the highest hygiene, food preparation and quality standards.

You can see the list of beverage brands included in the REFINE All-Inclusive package available at The Royal Cancun, The Royal Sands and The Royal Haciendas in the following link: https://www.royalresorts.com/brandsofalcohol

In addition to Distintivo H certification, in Cancún, the Riviera Maya and other parts of Mexico, hotels, restaurants and bars are regularly inspected by COFEPRIS, the Federal Commission for Protection against Health Risks. COFEPRIS inspectors review hygiene and food handling and quality and provenance of food and liquor among other things and standards are strict.

With more than 98,000 hotel rooms, the Mexican Caribbean is one of the world’s leading travel destinations and it welcomes more than 11 million visitors every year. The area is home to leading international hotel chains and hospitality industry standards are high. The visitor satisfaction rate stands at 95 percent (source: Quintana Roo State Tourism Board).

Overall, Mexico welcomed 35 million international visitors in 2016 and has climbed to position number eight in the world’s most visited countries.

We would also like to share a press release (PDF) issued by the Mexican Ministry of Tourism on the results of alcohol testing carried out during inspections of hotels, restaurants and bars in Cancun and the Riviera Maya in 2017.
Click here to read

We hope that this information helps answer any concerns that you may have about the alcohol served in Royal Resorts restaurants and bars and your next trip to the Mexican Caribbean.

About Royal Resorts
A Cancún pioneer, Royal Resorts has been welcoming visitors to the Mexican Caribbean for 40 years. It has four resorts in Cancún (The Royal Cancun®, The Royal Caribbean®, The Royal Islander® and The Royal Sands®) and one in the Playa del Carmen area (The Royal Haciendas®). Its sixth beachfront property Grand Residences by Royal Resorts® is located to the south of Puerto Morelos and is affiliated with The Leading Hotels of The World®.

More than 200,000 guests stay at Royal Resorts every year and it has a community of more than 70,000 members who return to Cancún and the Riviera Maya year after year.

Sharlyne Sokol

Con gran tristeza les informamos que Sharlyne Sokol, un miembro querido de la familia Royal Resorts falleció recientemente después de una larga enfermedad.

Originaria de Akron, Ohio, Sharlyne llegó a Cancún en 1984 como gerente de una compañía de viajes con sede en Estados Unidos. Entró a Royal Resorts en 1985 como la persona más joven del departamento de Marketing. Trabajó en el departamento de Ventas y Marketing durante muchos años y luego en el Call Center de Reservaciones.

Bondadosa, generosa y divertida, Sharlyne tocó los corazones de todos los que la conocían. Muchos socios de hace mucho tiempo compraron sus semanas con ella y se mantuvieron en contacto a través de los años. Se comunicaban con ella antes de sus vacaciones para aprovechar su conocimiento local y luego la visitaban durante su estancia. Ella siempre estaba dispuesta a ayudar y tenía una sonrisa para todo el mundo. Todos sus amigos de Royal Resorts recordaremos mucho a Sharlyne.

 

Grand Residences y Royal Resorts en la lista de mejores hoteles de Trip Advisor Travellers’ Choice de Mexico

Grand Residences apareció en la lista de el Trip Advisor Travellers’ Choice Los 25 mejores hoteles en México de 2017 por tercer año consecutivo, llegando a número 2. En la categoría de los 25 mejores hoteles en México por el Mejor Servicio de 2017, el resort premiado de Puerto Morelos llegó al número 3. The Royal Cancun y The Royal Haciendas aparecieron en Trip Advisor Travellers’ Choice en los 25 mejores hoteles en México para las familias de 2017 ocupando los lugares 4 y 12, respectivamente.

 

Basketball en Royal Resorts

Royal Resorts tiene una nueva actividad para que pueda disfrutar durante sus vacaciones y una que será popular entre los adolescentes y las familias: el basketball. Hay una cancha en The Royal Sands y una cancha de usos múltiples en The Royal Haciendas y medias canchas en The Royal Cancun y The Royal Islander. Visite Servicios Deportivos para reservar una cancha y solicitar pelotas de basketball.

Otra actividad nueva que probar durante su estancia es foot pool; encontrará las canchas en las terrazas de The Royal Islander y The Royal Sands y en la playa de The Royal Cancun.

 

Kids Club ya está abierto en The Royal Caribbean

Con actividades para niños de entre cuatro y 12 años de edad, un cuarto Kids Club abrió en The Royal Caribbean, también abierto para socios y huéspedes de The Royal Islander.

Los socios pueden utilizar los Kids Club en The Royal Sands, The Royal Caribbean, The Royal Cancun y The Royal Haciendas sin cargo adicional. Se requiere reservación un día antes del que desea inscribir a los niños.

Los horarios del Kids Club en The Royal Cancun, The Royal Sands y The Royal Caribbean son de lunes a viernes de 10 a.m. a 6 p.m. y de 9 a.m. a 5 p.m. los sábados y domingos. El Kids Club de The Royal Haciendas abre lunes a viernes de 9 a.m. a 6 p.m. y de 9 a.m. a 5 p.m. los fines de semana. Hay actividades especiales en las noches el lunes, miércoles, jueves y viernes de 6 a 8 p.m.

El Kids Club de The Royal Sands también tiene una nueva área de bebés para niños menores de cuatro años de edad, donde los padres pueden llevar a sus niños a jugar con juguetes y juegos. No contamos con actividades supervisadas en esta área, el padre o tutor debe permanecer con el niño en todo momento.

 

Teppanyaki en La Palapa del Sol, The Royal Haciendas

La Palapa del Sol cuenta con una nueva opción para que disfruten los socios y huéspedes, Teppanyaki los lunes y viernes. Observe al chef preparar pescados y mariscos frescos, carnes y verduras con un estilo Teppanyaki auténtico. El costo es de $410 pesos por persona. No están incluidas las bebidas ni las propinas. Se requiere reservar.

Hay dos mesas Teppanyaki, cada una con capacidad para 10 personas. Puede hacer su reservación en La Palapa del Sol o llamando a la ext. 173, a partir de las 11:30 a.m. Hay cuatro sesiones para elegir: 5 p.m., 6:30 p.m., 8 p.m. and 9:30 p.m. Se le dará un ticket con su nombre, número de villa, cantidad de personas, fecha, hora de reservación y un número de confirmación. Los socios y socios con el paquete REFINE All-Inclusive pueden hacer su reservación con anticipación. Los no-socios con paquete REFINE All-Inclusive solo pueden reservar el mismo día.

No hay período de gracia a fin de no retrasar el espectáculo para los otros comensales. Si los comensales llegan tarde su reservación se habrá cancelado.

La cena Teppanyaki no es adecuada para quienes son alérgicos al gluten o a los mariscos, ya que se prepara y cocina toda la comida en la misma mesa. En este caso, el chef no podrá preparar platillos libres de gluten o mariscos por separado. No se aceptan niños menores de 12 años. .

 

2016 Reportes de las Reuniones del Consejo Consultivo

Los reportes de las reuniones anuales del Consejo Consultivo y los estados financieros de The Royal Caribbean, The Royal Islander, The Royal Sands, The Royal Haciendas y el estado financiero de The Royal Cancun ya se encuentran disponibles en línea. Haga clic en las ligas a continuación para leer los archivos PDF.

Antes de consultar los reportes del Consejo Consultivo, le recomendamos que lea la Introducción General para el resumen de los temas que se presentaron en la Reunión General del Consejo Consultivo, y los aspectos económicos que influyen en la preparación de los presupuestos de los desarrollos.

Los reportes desglosan los proyectos de mantenimiento y mejora que se terminaron en los desarrollos en 2016, y los proyectos aprobados para 2017.

Se incluye el estado financiero de The Royal Cancun.

Los reportes de las Reuniones del Consejo Consultivo se publican en las ediciones impresas y electrónicas de Royal Resorts Life, la revista anual para socios de Royal Resorts, las cuales estarán disponibles este mes.

 

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