Obras viales en la carretera 307 en la Riviera Maya

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Si va a conducir en la carretera 307 en la Riviera Maya tome precauciones adicionales ya que hay obras viales en varios lugares. La obra se inició a finales de marzo y continuará durante los próximos dos meses.
La reparación de carreteras se ha programado para todos los días de 9 a.m. a 3 p.m. en la carretera entre Playa del Carmen y Cancún. Los tramos afectados son desde el km 302+500 al km 320+00 en ambas direcciones y desde el km 322+000 al km 330+050, en dirección Playa del Carmen a Cancún. Hay señales que alertan a los conductores sobre las obras en la carretera y se debe reducir la velocidad. Puede haber retrasos en las horas pico de la mañana.

 

Important information about UBER, a warning for users

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Royal Resorts Management would like to share this important information about UBER with you.

If you are planning to use UBER in the state of Quintana Roo during your vacation please be aware that the State Government Transport and Highway department has not recognized UBER as an authorized means of public transport. As a result, since UBER launched last September (2016), the authorities have pulled over and towed a number of UBER vehicles because they do not have the official documents required to offer transport services.

This means that if you chose to use UBER for any transportation, you run the risk of delays or of being left stranded and not being able to arrive at your destination.

Until we receive further information from the authorities, we recommend the use of authorized services listed at the Thomas More Travel desks or the public transport system if you are planning to move around within the city limits.

As soon as we have news regarding the regularization of UBER in the State of Quintana Roo we will publish an update in Members News, the Royal Reporter e-newsletter and the Royal Resorts blog.

We hope that you find this information useful.

Important news for Signature Club members

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Signature Club members have an exciting new platform to use for all their travel and leisure needs. Unveiled on March 27, Privileges for Royal Resorts offers them the chance to book hotels, guided vacations, cruises and flights with exclusive discounts and great savings.

How does Privileges for Royal Resorts work?
Every year, Signature Club members will receive up to US$4,500* in Savings Credits after paying their annual Club Service Fee. They can use their Savings Credits on the Privileges for Royal Resorts online shopping portal to reduce the price paid for travel, hotels, resorts, cruises, tours, merchandise, and much more, by eliminating the markup other retailers place on these products and services.

Plus, Signature Club members can earn additional Savings Credits when booking flights, car rentals, golf tee time reservations, and more through the Privileges by Royal Resorts platform.

Shop for travel services and leisure products and save money
• More than 21,000 Cruise sailings – access to all major cruise lines, destinations and worldwide itineraries
• 200,000 magnificent Resort properties around the world
• 150,000 Hotels. No blackout dates. Best Price Guaranteed
• Golf Stay & Play and Ski packages
• Tours & Guided vacations
• Spa & wellness
• Hand-picked wines and unique vintages and selections from boutique wineries
• Choose from over 3,000 online products ranging from golf gear, designer accessories and gourmet produce to appliances and electronics.
• Best Rate Guarantee
• Earn additional Savings Credits when booking flights, car rentals, golf tee times and more
• Earn Savings Credits on qualified transactions and promotional offers
• Cruise Credit for savings on up to 4 Cabins
• Access to last-minute getaways
• Full service Concierge

Start using Privileges for Royal Resorts
If you are a Signature Club member, log in to your Royal Resorts Signature Club account and click on the Privileges for Royal Resorts link. Then click on the Shop link located at the top of the page and start browsing.

If you have already paid your 2017 Club Service Fee your Savings Credits are ready and waiting for you to use on Privileges for Royal Resorts.
If you haven’t paid your Club Service Fee yet, you will receive your Savings Credits once payment is covered.

Privileges for Royal Resorts replaces the Signature Lifestyle Collection program. If you had a Cash Back balance in the Signature Lifestyle Collection it will have been transferred as Vacation Cash to your Privileges for Royal Resorts account and is ready for use, unless you notified us to the contrary. Vacation Cash works exactly like cash and can be applied 100% to a given purchase.

Royal Resorts Signature Club
Email: rrsc@royalresorts.com
US toll free 1-888-882-9343| Mexico toll free 001-855-211-4056 www.rrsignatureclub.com

*The amount of Savings Credits received each year depends on the number of weeks a member has registered in their RRSC membership and/or by the number of Points owned by the member. For more information, please contact: rrsc@royalresorts.com
Savings Credits are awarded each year once the Club Service Fee and the Signature Club fee of the membership is paid.
Savings Credits are exclusively for use on the Privileges for Royal Resorts platform and cannot be converted to Royal Resorts Rewards.
The Privileges for Royal Resorts program may be subject to cancellations or modifications at any given time.

Sharlyne Sokol

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It is with great sadness that we inform you that Sharlyne Sokol, a beloved member of the Royal Resorts family passed away recently after a long illness.

Originally from Akron, Ohio, Sharlyne came to Cancun in 1984 as the manager of a US-based travel company. She joined Royal Resorts in 1985 as the youngest person in the Marketing department. She worked in the Sales & Marketing department for many years and then in the Reservations Call Center.

Kind hearted, generous and funny, Sharlyne touched the hearts of all who knew her. Many long-time members bought their weeks from her and kept in touch over the years, reaching out to her before every vacation to tap her local knowledge and then dropping by to see her during their stay. She was always ready to help and had a smile for everyone. Sharlyne will be greatly missed by all her Royal Resorts friends.

Got a Question, check our new Members FAQ’s

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We have expanded the Members FAQ’s section taking into account many of the questions frequently posted in the Member Forum.

The section is divided into the following categories: Getting Around (transport-related questions), My Stay (dining-related questions, fitness centers and information on resort services), REFINE All-Inclusive Package (rates and policies) and My Membership (rentals, internal exchanges, resales, membership periods, occupancy limits). Check it out, we hope that you find the information useful.

Royal Golf News

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Thinking about playing golf on your next trip? As a Royal Resorts member you have discounted green fees at these prestigious courses in Cancun and the Riviera Maya:

Cancun
• Iberostar Cancun
• Puerto Cancun
• Playa Mujeres

Riviera Maya
• Iberostar Playa Paraíso
• El Camaleón at Mayakoba
• Grand Coral Golf Club

Royal Golf Tournament
Once you have played on one course you won’t want to miss the weekly Royal Golf tournaments. Here is the schedule.

Grand Coral – Monday
Playa Mujeres – Tuesday
Puerto Cancun – Tuesday
Iberostar Cancun – Wednesday
Iberostar Playa Paraíso – Thursday
Puerto Cancun – Friday
(weather permitting).

Your Concierge can assist you with tee time reservations and tournament inscriptions, ext. 172.

Get your Golf Gear at The Royal Market
You can rent a complete Callaway golf bag or Puma golf bag with Cobra clubs from The Royal Market at The Royal Sands, The Royal Caribbean and The Royal Haciendas if you don’t want to bring your own golf gear with you. Clubs for left-handed players and for women are available.
Get kitted out with designer golf gear, now on sale in the logo wear department at The Royal Market in The Royal Sands and The Royal Haciendas. The line includes golf caps, gloves, golf balls and Callaway, Adidas and PGA golf shirts for men and women.

Ceviche and Sushi now served all day at the Sand Dollar, The Royal Sands

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Fresh seafood ceviches, cocktails, tacos, tostadas, sushi and Argentinian empanadas are now available all day at The Royal Sands latest eatery, the Sand Dollar. The Sand Dollar is open daily from 12 p.m. to 8 p.m. on the terrace outside Sidelines Bar.

Teppanyaki Show Cooking Grill at La Palapa del Sol, The Royal Haciendas

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La Palapa del Sol has a new dining option for members and guests to enjoy, a Teppanyaki show cooking grill on Monday and Friday. Watch the chef prepare fresh seafood, steaks and vegetables in true Teppanyaki style. The cost is $410 pesos per person. Drinks and tips are not included. Reservations are required.

There are two Teppanyaki grill tables, each one seating 10 people. You can make your reservation in La Palapa del Sol or by calling Ext. 173, starting at 11:30 a.m. There are four sittings to choose from: 5 p.m., 6:30 p.m., 8 p.m. and 9:30 p.m. You will be given a ticket with your name, villa number, number of people, date, reservation time and a confirmation number. Members and Members with the REFINE All-Inclusive package may make their reservation beforehand. Non-member REFINE All-Inclusive guests may only reserve the same day.

There is no grace period for reservations so as not to delay the show for other diners. If diners arrive late they will find that their reservation has been cancelled.

The Teppanyaki dinner is not suitable for diners who are allergic to gluten or seafood as all the food is prepared and cooked on the same table. In this case, the chef will not be able to prepare gluten or seafood-free dishes separately for diners. No children under the age of 12.

Road works on Highway 307 in the Riviera Maya

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If you are going to be driving on Highway 307 in the Riviera Maya please take extra precautions as road works are underway in several places. Work started in late March and will continue for the next two months.

Road repairs are scheduled every day from 9 a.m. to 3 p.m. on the highway between Playa del Carmen and Cancun. The affected stretches are from km 302+500 to km 320+00 in both directions and from km 322+000 to km 330+950, direction Playa del Carmen to Cancun. There are signs alerting drivers to upcoming road works and you should reduce speed. There may be delays at peak times in the morning.

Second Royal Resorts Foundation Race raised $214,000 pesos for charity

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With the proceeds from the Second Royal Resorts Foundation Race in February, work will soon begin to rebuild the derelict house of 74-year-old Maclovio Tun and his family, wife Carmen who is in a wheelchair and their son Reyes who has cerebral palsy.

A total of $214,000 pesos was raised from race inscriptions and sponsor donations, almost triple the amount collected in 2016. The number of competitors also increased, 493 competitors of all ages took part in the 3, 5 or 10-kilometer races, a 3-kilometer walk and a Children’s Fun Run.

The Royal Resorts Foundation and Pro Niños Excepcionales A.C., a Cancun NGO working with children with special needs, will be able to improve the quality of life for Maclovio and his family by creating a safe, healthy and comfortable home for them with ramps, mobility aids, a bedroom, bathroom and kitchen.

Watch highlights from the Second Royal Resorts Foundation Race video

2nd Royal Resorts Foundation Race photo gallery

The Royal Resorts Foundation thanks race competitors, volunteers, sponsors and donors for their support. Mark your calendars for the Third Royal Resorts Foundation Race in week 7, 2018.

For more information on the Royal Resorts Foundation visit www.royalresortsfoundation.org and follow the Royal Resorts Foundation on Facebook.