Interval Servicing Co. introduces new Easy CSF service

For the convenience of Royal Resorts members, Interval Servicing Co. (ISCO) is offering a new online escrow service called Easy CSF that will enable you to make deposits towards your annual Club Service Fee.

Using the new escrow service will help you plan your payments during the year and take the strain off your finances instead of having to pay one lump sum. It is quick and easy to use.

Enrollment in the program is free and you decide how much you would like to deposit in each installment and the frequency of the deposits. A US$2 non-refundable service fee is charged for each escrow deposit.

It’s your choice and you have control over the amount you deposit and the timing. If you would like to make a change, put the deposits on hold or even cancel the agreement you may do so, providing the request is made no later than 30 days prior to your billing date for the Club Service Fee.

In the event that you cancel the escrow service, you will receive a refund for all the deposits you have already made, with the exception of the non-refundable service fee charged for each deposit.

If the escrow deposits you make exceed your annual Club Service Fee, Interval Servicing Co. will pay the membership company the corresponding amount to cover the Club Service Fee bill and refund the difference to you through the bank account used to process the payments.

Only deposits via ACH (Automated Clearing House) are eligible for the escrow service. They must be processed through a US bank account. ACH transactions are automatic charges deducted from your checking or savings account.

You must be a member in good standing and current with all your financial obligations to the resort in order to enroll and use the escrow service.

The escrow service is only available for members residing in the United States and who have a US bank account.

If you own multiple memberships and would like to use the escrow service you can set up a plan per membership.

This new service is for members with memberships at Royal Resorts in Cancún and the Riviera Maya, Mexico; it is not available for the Resorts on St. Maarten, Curaçao and Aruba at this time.

Getting started
Enroll today!
Click to get started www.intervalservicing.com/EasyCSF
If you would like additional information about the escrow service or need assistance, please contact Interval Servicing Co. by calling 1-800-930-5050 US/Canada, 01-800-099-0486 Mexico or 954-485-5400 All Other Countries.

Easy CSF

February Winners of Monthly Raffle for Members attending Marketing Events

Mr. & Mrs. Andrew and Diana Repasky, members at The Royal Sands, were the February winners of the monthly raffle for members attending Marketing events such as the Welcome Party.

All members who go to the Welcome Party, Taco Party and other social events organized by the Marketing department during their vacation are eligible to participate in a monthly draw. The prize is a one-week stay for two in a room at The Royal Haciendas. The names of the lucky winners will be published in this Members News section each month.

Congratulations to Mr. & Mrs. Repasky, the February winners

The Royal Sands

Villa Renovation at The Royal Sands

Starting this year, the villas at The Royal Sands are to be given a facelift. At least 80 units will be refurbished annually (subject to occupancy) as part of a project slated for completion by the end of 2019. A special FF & E Cash Reserve was created in The Royal Sands operating budget to pay for the renovation.
The decision to renovate the units was based on feedback received about the villa décor and furniture in recent years and the fact that the membership term at The Royal Sands is for 50 years.
The contemporary design selected features tones of beige, green and grey and accents of aqua, jade and turquoise. Both bedrooms will have new furniture, headboards, lamps and bedspreads. The living and dining area will be given a complete makeover with a new sofa and cushions, tables, lamps, curtains, art and the addition of a mirror in the niche by the front door. The kitchen cabinets and counter tops are also being resurfaced and the dining room chairs and living room wall cabinet will be repainted and restyled.
The photos show the approved concept for the villas; the final design is subject to variation.

remodelacion-rs

Running for a Cause: First Royal Resorts Foundation Race for Dani

Four hundred Royal Resorts members, staff and local athletes turned out the morning of February 21 to compete in the First Royal Resorts Foundation Race for charity. They ran to help Dani, a courageous little boy from the village of Leona Vicario who has brittle bone disease (Osteogenesis Imperfecta).
The Royal Resorts Foundation teamed up with Cancun-based NGO Érase Una Vez Un Hogar, A.C., to help five-year-old Dani, whose bones are so brittle that he has already suffered 14 crippling fractures in his short life. The goal is to raise money to build a home for Dani that will be a safe and happy environment for him to grow up in, and to help provide the bone mass studies and medical treatment he needs. The race was organized to raise money for this worthy cause.
Congratulations to every one who took part in this fun sporting event. We will be publishing the list of winners in the 3,5 and 10-kilometer races in all the categories, photos and a video in the days to come.
For more information on Dani, the Foundation and how you can donate to our causes visit www.royalresortsfoundation.org

Dani

More Accessibility, More Fun with new Amphibian Beach Chairs

We want all our members and guests to enjoy the beach and pools at Royal Resorts. Following the pool lifts installed in 2015 at the resorts in Cancun, we have added Oceanic Sun and Oceanic Walker water accessible wheelchairs and reclining sunbeds for the pool at all the resorts for visitors with limited mobility. They are available on request from the lifeguard and security guards on the beach.
The Royal Market also offers a rental service for Amigo Mobility scooters and standard wheelchairs may be requested at the Front Desk (subject to availability).

Grand Residences in Trip Advisor Mexico’s Top Hotels list

For the second year running Grand Residences by Royal Resorts® has made the Trip Advisor Traveler’s Choice Top 25 Hotels in Mexico 2016 listing, coming in at No. 16. In a new category of Top 25 Hotels in Mexico for Best Service 2016, our Puerto Morelos resort is at No. 9.

Grand Residences in Trip Advisor Mexico’s Top Hotels list

New Look for the Beauty Salon at The Royal Sands

During your next trip to Cancun visit the recently renovated Salon at The Royal Sands Spa for a hair cut and color, make up, manicure, pedicure …a whole new look.
The chic new décor and color scheme will make your morning a restful one. Appointments: spa@royalresorts.com or upon arrival at your resort.

The Royal Sands & Spa

Anyone for Tennis?

New this season at The Royal Haciendas, tennis clinics with the Pro so that you can fine-tune your serve and improve your shot making. Ask at the Activities Center or Sports Desk for more information on days and times of the clinics or book a private class with the Pro.

If you are Cancun bound and would like to play tennis during your vacation, you can book courts, sign out rackets and hook up with fellow players at the Sports Desk. You can also arrange private classes or matches with the tennis Pro. Clinics are offered for two or more players and there are several weekly tournaments to compete in. The current schedule is as follows:

Tournaments at the Cancun Royal Resorts

Sunday, 4 p.m. Mixed Doubles
The Royal Caribbean
Monday, 9 a.m. Doubles
The Royal Caribbean
Tuesday, 4 p.m. Mixed Doubles
The Royal Cancun
Friday, 9 a.m. Singles
The Royal Sands

Anyone for Tennis?

New Spa Facial harnesses the healing properties of Royal Jelly

The perfect treatment for tired skin showing the effects of stress and constant late nights, the new Royal Jelly facial will moisturize and rejuvenate it, restoring radiance and smoothness. The Royal Jelly facial is available at The Spa in The Royal Sands and The Royal Haciendas. Cost: $130 US. (prices subject to change without prior notice).

New Spa Facial harnesses the healing properties of Royal Jelly

No more Bikes on Playa’s Fifth Avenue

If you like to use one of the bicycles at The Royal Haciendas during your vacation, please take note of the following information. Due to changes in the municipal transport laws in Playa del Carmen, Fifth Avenue is now a pedestrian thoroughfare in its entirety. Vehicles, including bicycles, are no longer permitted. The law states that cyclists are subject to fines for riding along the avenue or parking or chaining their bike to lamp posts and sidewalk curbs.
Where bike paths or ciclopistas exist in the urban area cyclists are obliged to use them.
Ask for information on routes and bike paths when you sign out your bicycle from the Sports Desk at The Royal Haciendas.

No more Bikes on Playa’s Fifth Avenue