We want all our members and guests to have a wonderful vacation and in light of the increasing popularity of remote controlled drones, we would like to share details of a new policy for their use at the resorts.

RULES FOR THE USE OF DRONES OR RPAS

A drone or an RPAS is a remotely piloted aircraft that can be controlled from a distance.

In order to regulate the use of drones that members and guests bring to the Resort and to preserve the atmosphere of peace and harmony, those wishing to use a micro drone at Royal Resorts^® must abide by the following rules, in accordance with the regulations set forth in Circular CO AV23/10 R2, issued by the Ministry of Communication and Transport:

• The drone must be exclusively for recreational use. No other use is permitted.
• The maximum weight is 2 kilograms (4.409 lb.). Drones that weigh more than 2 kg are not permitted.
• The maximum flying height is 122 meters (400 feet).
• Drones should be operated in the line of sight and at a distance of no more than 450 meters (1,476 feet) from the pilot.
• The maximum speed is 20 kilometers per hour (12 mph).
• Drones must only be flown during the day.
• They must not drop objects that could cause injuries or damage to property.
• Drones may operate over areas where there are people as long as the privacy of bystanders is respected and the aircraft flies at a minimum height of 46 meters (150 feet).
• They can be flown freely in outdoor spaces where there are no obstacles, for example the beach.
• They cannot be flown indoors, along corridors, on villa terraces, in pool areas or the Resort gardens.
• They cannot be flown close to villas or in order to take photos or video of villa interiors.
• They cannot be used to record or photograph any member or guest without their express consent.
• The RPAS or drone must be made of fragile material that bends, breaks or gives way on impact in order to minimize the risk to persons or objects in the event of a collision.
• The pilot or owner of the RPAS or drone is responsible for any damage or incident caused as a result of its use. The Resort cannot be held responsible.

Failure to comply with these regulations will lead to the confiscation of the RAS or drone by Management and it will not be returned until the owner leaves the Resort.

New at Cayo Largo restaurant in The Royal Islander, members and guests will be able to tuck into a traditional home-style smoke BBQ lunch with brisket, chicken, ribs, pulled pork and all the fixings.

Every Monday at 12 noon, the chefs start serving this hearty BBQ cooked to a traditional St. Louis recipe.
Order brisket, chicken and ribs or pulled pork or a freshly made beef or pork sandwich. To accompany your meal, choose from

coleslaw, potato salad, baked beans or pickles. The BBQ sauces on offer range from the classic BBQ marinade and chipotle to vinegar, mezcal and Korean. To follow, dessert is pecan pie with a hint of mezcal or banana pudding.

The BBQ cooking method takes up to 12 hours of smoking and production is small scale to ensure maximum freshness and quality.

Don’t miss this delicious new dining option during your next Royal Resorts vacation.

Trip Advisor members have rated The Royal Sands and Grand Residences as two of the Travelers’ Choice Top 25 Hotels for Families in Mexico in 2016. The Royal Sands was rated No. 23 and Grand Residences No. 25.

Earlier this year, Grand Residences featured in two other Trip Advisor Travelers’ Choice 2016 lists: No. 16 in the Top 25 Hotels in Mexico and No. 9 in the Top 25 Hotels in Mexico for Best Service. www.tripadvisor.com

For the convenience of Royal Resorts members, Interval Servicing Co. (ISCO) is offering a new online escrow service called Easy CSF that will enable you to make deposits towards your annual Club Service Fee.

Using the new escrow service will help you plan your payments during the year and take the strain off your finances instead of having to pay one lump sum. It is quick and easy to use.

Enrollment in the program is free and you decide how much you would like to deposit in each installment and the frequency of the deposits. A US$2 non-refundable service fee is charged for each escrow deposit.

It’s your choice and you have control over the amount you deposit and the timing. If you would like to make a change, put the deposits on hold or even cancel the agreement you may do so, providing the request is made no later than 30 days prior to your billing date for the Club Service Fee.

In the event that you cancel the escrow service, you will receive a refund for all the deposits you have already made, with the exception of the non-refundable service fee charged for each deposit.

If the escrow deposits you make exceed your annual Club Service Fee, Interval Servicing Co. will pay the membership company the corresponding amount to cover the Club Service Fee bill and refund the difference to you through the bank account used to process the payments.

Only deposits via ACH (Automated Clearing House) are eligible for the escrow service. They must be processed through a US bank account. ACH transactions are automatic charges deducted from your checking or savings account.

You must be a member in good standing and current with all your financial obligations to the resort in order to enroll and use the escrow service.

The escrow service is only available for members residing in the United States and who have a US bank account.

If you own multiple memberships and would like to use the escrow service you can set up a plan per membership.

This new service is for members with memberships at Royal Resorts in Cancún and the Riviera Maya, Mexico; it is not available for the Resorts on St. Maarten, Curaçao and Aruba at this time.

Getting started
Enroll today!
Click to get started www.intervalservicing.com/EasyCSF
If you would like additional information about the escrow service or need assistance, please contact Interval Servicing Co. by calling 1-800-930-5050 US/Canada, 01-800-099-0486 Mexico or 954-485-5400 All Other Countries.

Starting this year, the villas at The Royal Sands are to be given a facelift. At least 80 units will be refurbished annually (subject to occupancy) as part of a project slated for completion by the end of 2019. A special FF & E Cash Reserve was created in The Royal Sands operating budget to pay for the renovation.
The decision to renovate the units was based on feedback received about the villa décor and furniture in recent years and the fact that the membership term at The Royal Sands is for 50 years.
The contemporary design selected features tones of beige, green and grey and accents of aqua, jade and turquoise. Both bedrooms will have new furniture, headboards, lamps and bedspreads. The living and dining area will be given a complete makeover with a new sofa and cushions, tables, lamps, curtains, art and the addition of a mirror in the niche by the front door. The kitchen cabinets and counter tops are also being resurfaced and the dining room chairs and living room wall cabinet will be repainted and restyled.
The photos show the approved concept for the villas; the final design is subject to variation.